Employee Relations Manager

This Australian-founded global retail giant, with over 700 stores across 30 countries, is searching for their next Employee Relations Manager.

  • Employee Relations Manager
  • Permanent Full Time
  • Inner East Melbourne on-site
  • $150k – $160k package

With impressive year on year growth and a newly appointed Global Head of People, this organisation is making huge waves in the retail space.

About the role

The organisation has one EBA that they are undergoing negotiations for in 2026. The Employee Relations Manager is responsible for both preparing for and leading the EBA negotiations, as well as preparing communications. Day to day, the ER Manager is the subject matter expert and final escalation point on all employee relations cases and will represent the organisation at Fair Work.

What you’ll be doing

  • Preparing for and leading enterprise agreement negotiations with the union E2E
  • Developing and implementing an employee relations strategy across national & APAC markets
  • Acting as a subject matter expert and working with internal and external stakeholders towards best practice employee relations practice and solutions
  • Providing advice to internal stakeholders on policies, compliance and emerging ER trends
  • Acting as the escalation point on all complex ER matters including case management, terminations & performance management
  • Coaching and supporting the People & Talent team and management stakeholders to achieve pragmatic employee relations solutions, including by way of proactive learning and development.
  • Managing workplace litigation matters, including liaising with external advisors, collating information and preparing necessary documents
  • Mitigating business risk by keeping abreast of regulatory requirements and ensuring compliance in markets the business operates, with a specific focus on the APAC region.
  • Identifying ongoing opportunities to support the organisation in delivering superior employee relations outcomes

About you

  • Passionate about continuous improvement from an ER perspective
  • Extensive experience in leading enterprise bargaining conversations
  • In-depth knowledge of employment laws, regulations, and industry best practices
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Excellent problem-solving and conflict resolution skills
  • Proactive approach to identifying and addressing potential employee relations issues

Job ID: 1201314

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Employee Relations Advisor

Fast paced with ambitious growth plans, this national business is known for its incredible range of products.

  • National iconic retail brand
  • $150,000 – $160,000 inc. super + 10-20% bonus
  • Permanent Full Time
  • Mulgrave/Hybrid

With a recent engagement score in the high 90’s, it’s safe to say this iconic Australian brand knows how to look after its people. In line with their continual focus on creating a great place to work, they are seeking not one, but TWO Employee Relations Advisors to add to their growing team!

Is this your perfect match?

This role will primarily be responsible for providing support & advice during the collective bargaining process, providing subject matter expertise within a heavily unionised environment and support to managers and team members on a range of general Human Resources matters such as policy, procedure & award interpretation matters.

With plenty of scope for growth, this is a unique opportunity for someone seeking career pathways within a specialised area of HR that loves working on a variety of projects at pace.

What you’ll be doing:

  • Providing stakeholders with the required advice and support to lead the resolution of employee relations issues and cases, including investigation and resolution of complaints
  • Supporting the end-to-end Enterprise Bargaining process
  • Partnering with the business in the delivery of expert and practical employee relations advice in relation to projects and operations initiatives
  • Partnering with the P&C and Advisory team to develop and implement training for leaders on workplace relations matters (e.g. workplace behaviour, performance management etc.)
  • Facilitating the delivery of employee relations cyclical activity across the business

About you

The ideal candidate will approach their work with an elevated level of tenacity & knowledge, utilising their Industrial Relations expertise to support collective bargaining cycles & providing expert advice to stakeholders across the business. This is the perfect position for someone looking for an opportunity to be incredibly supported within a specialist team and a growing national business.

 

Job ID: 1180731

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Senior P&C Advisor

Fast paced with ambitious growth plans, this national business is known for its incredible range of products.

With a recent engagement score above 90%, it’s safe to say this iconic Australian brand knows how to look after its people. In line with their continual focus on creating a great place to work, they are seeking a Senior P&C Advisor to join their team to cover a 12 month Parental Leave.

  • National iconic retail brand
  • $140,000 – $150,000 inc. super
  • 12 month FTC
  • Mulgrave/Hybrid

Is this your perfect match?

This role will primarily be responsible for providing effective advice and support to managers and team members on a range of general Human Resources matters such as policy, procedure & award interpretation matters.

You will be required to manage enquiries as they arise within a team of dedicated Senior P&C Advisors and Team Leaders. With plenty of scope for growth, your development will be fast tracked by a large, sophisticated people team over the 12 months.

What you’ll be doing:

  • Providing advisory guidance on HR related matters from the enquiry point through to resolution on anything at tier 2 level (approximately 20-30 cases at any given time)
  • Case management including conduct, grievances, performance management and complex cases
  • Advising around non-work related injuries/illness
  • Managing Employee and Industrial Relations matters
  • Working across projects related to Health & Wellbeing and Training & Development

About you

The ideal candidate will approach their work with an elevated level of tenacity, utilising broad advisory skills to ensure timely and efficient case resolution for all parties. This is the perfect position for someone looking for an opportunity to build on their advisory skills alongside a passionate and close-knit team that is building a world-class employee experience.

Job ID: 1177326

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E-Learning Manager

This client is a leading company in digital marketing and project management, currently on a mission to ensure Australian small businesses operate in a cyber safe environment.

With a purpose that has national impact, their goal is simple: cyber criminals consider Australia ‘closed for business’.

  • National digital strategy & design agency
  • Circa $150,000 inc. super
  • 2 year Fixed Term Contract (opportunity for 3 year extension)
  • Melbourne, Sydney, Canberra or fully remote opportunity
  • 16 weeks paid parental leave

Responsibilities 

  • Own and develop E-Learning products in close collaboration with the Communications Manager, in-house writers & developers.
  • Develop content for a rapidly growing program of 60,000 participants end-to-end, including continuous improvements to content.
  • Design and implement E-Learning courses, including an annual recertification system and train-the-trainer initiatives.
  • Analyse learners’ needs, define objectives and evaluate and improve instructional programs that require enhancement.
  • Utilise data & analytics from LearnDash & Articulate to inform module development and optimisation, analysing participation and completion rates.
  • Utilise Agile methodology & human-centred design across the full learner lifecycle.
  • Collaborate with key stakeholders & engage with business users for feedback and endorsement.

Requirements

  • Strong background in instructional learning design, project management, and/ or consulting (preferred but not mandatory).
  • Exceptional in module development, information architecture, and stakeholder management.
  • Experience working in agile work environments.
  • Exposure to human-centred design.
  • Experience in end-to-end E-Learning content development, including post-development & continuous improvement.
  • Ability to balance key business drivers with voice of customer.
  • Experience in using various learning platforms, including Articulate & LearnDash.

Job ID: 122659

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Senior Workplace Relations Specialist

Reporting to the Head of Workplace Relations, the Senior Workplace Relations Consultant stands as a beacon of expertise, offering advice on strategic and operational workplace relations matters.

In the dynamic landscape of academia, navigating complex workplace relations requires a skilled team to empowering university leaders and HR colleagues with expert guidance. A sustainable and growing sector with succession potential this is a fabulous opportunity to take your ER career to the next level.

  • Permanent
  • Northern suburbs/WFH
  • $140K – $150K package

Responsibilities 

  • Strategic Support and Advice: Providing nuanced guidance to schools and divisions, ensuring seamless integration of policies and compliance within complex organisational structures.
  • Trend Identification: A keen eye for identifying trends, strengths, weaknesses, opportunities, and risks, facilitating proactive actions and timely reporting.
  • Policy Development: Conceptualising, developing, and reviewing major policies, objectives, and strategies, engaging with internal and external stakeholders.
  • External Representation: Interacting with senior colleagues, committees, and external bodies, offering high-level input and representing the university in external negotiations.
  • Workplace Relations Expertise: Offering specialised advice on workplace relations matters, including risk management, interpretation of industrial instruments, and policy consistency.
  • Case Management: Managing complex disciplinary and performance processes, advising on mediation, investigation, and resolution of workplace issues.
  • Change Management: Providing strategic guidance on change management processes, ensuring compliance with industrial instruments and managing industrial impacts.

Requirements

  • Tertiary qualifications in law, specialising in employee relations or industrial relations, or equivalent experience.
  • Demonstrated ability to innovate policies for continuous improvement.
  • Exceptional interpersonal and communication skills for navigating sensitive and complex issues.
  • Proven record of thriving in complex and political environments, balancing multiple priorities.
  • Extensive experience in workplace and industrial relations law, with a focus on risk mitigation.
  • Strong negotiation, analytical, and conflict management skills.

Job ID: 122389

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Human Resources Business Partner

Serving as a trusted advisor between employees and leadership. Where you're not just understanding, but actively addressing the aspirations of the business leaders.

As a trailblazer in supported accommodation and independent living solutions this organisation has been an integral part of the NDIS. Their workforce is talented, passionate and motivated to make a tangible difference in countless lives. Having recently embarked on an exciting new chapter of growth under a revitalised C suite their offering is expanding to include a broader spectrum of services across the healthcare landscape. With a current workforce of over 4,000 employees they are ambitiously targeting further growth.

  • $150K – $170K plus super + salary packaging
  • Permanent, SE suburbs
  • Purpose led NFP
  • Newly created role

Responsibilities 

  • Acting as the primary contact for employees and managers for HR queries and concerns and offering strategic counsel on intricate employee issues and conflict resolution.
  • In collaboration with the Head of People Business Partnering (your manager), represent the organisation’s interest in employment related legal proceedings and industrial disputes.
  • Work closely with the recruitment team ensuring top-tier talent acquisition.
  • Assist with developing and implementing performance management processes, including goal setting, performance reviews, and coaching.
  • Support/ lead organisational changes and champion initiatives for organisational development.
  • Implement initiatives to enhance employee engagement and retention.
  • Utilise HR analytics to track key HR metrics, identify trends, and make data-driven recommendations.
  • Lead or support HR projects to achieve both HR and broader business goals.

Requirements

  • Strong generalist/business partnering experience and technical depth in multiple areas of HR.
  • Strong business acumen with proven ability to understand complex business issues and recommend initiatives/solutions to support business strategies in a changing environment.
  • Strong functional HR knowledge; well versed in FWA & WHS legislation, systems, and processes.
  • Proven track record of working with and influencing at the management level.
  • Able to develop and maintain trusting and positive relationships.
  • Strong leadership coaching skills.
  • Proven ability to problem solve and advise on multiple P&C issues.

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Sally

You will help the team design beautiful interfaces that solve business challenges for our clients.

We work with a number of Tier 1 banks on building web-based applications for AML, KYC and Sanctions List management workflows. This role is ideal if you are looking to segue your career into the FinTech or Big Data arenas.

Experience: 5 years
Work level: Senior
Employment: Full-time
Salary: $120k+

Responsibilities 

  • Be involved in every step of the product design cycle from discovery to developer handoff and user acceptance testing.
  • Work with BAs, product managers and tech teams to lead the Product Design
  • Maintain quality of the design process and ensure that when designs are translated into code they accurately reflect the design specifications.
  • Accurately estimate design tickets during planning sessions.
  • Contribute to sketching sessions involving non-designersCreate, iterate and maintain UI deliverables including sketch files, style guides, high fidelity prototypes, micro interaction specifications and pattern libraries.
  • Ensure design choices are data led by identifying assumptions to test each sprint, and work with the analysts in your team to plan moderated usability test sessions.
  • Design pixel perfect responsive UI’s and understand that adopting common interface patterns is better for UX than reinventing the wheel
  • Present your work to the wider business at Show & Tell sessions.

Requirements

  • 4+ years of system administration experience with the Microsoft Server platform (2012/2016, Microsoft IIS, Active Directory)
  • 3+ years of hands-on system administration experience with AWS (EC2, Elastic Load Balancing, Multi AZ, etc.)
  • 4+ years of SQL Server, MySQL
  • Working knowledge of Encryption techniques and protocols, Multi-factor authentication, Data protection, Penetration testing, Security threats
  • Bachelor’s Degree, or 4+ years of hands-on IT experience

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