Employee Relations Manager

• Employee Relations Manager
• Permanent Full Time
• Inner East Melbourne on-site
• $150k – $160k package

With impressive year on year growth and a newly appointed Global Head of People, this organisation is making huge waves in the retail space.

About the role

The organisation has one EBA that they are undergoing negotiations for in 2026. The Employee Relations Manager is responsible for both preparing for and leading the EBA negotiations, as well as preparing communications. Day to day, the ER Manager is the subject matter expert and final escalation point on all employee relations cases and will represent the organisation at Fair Work.

What you’ll be doing

• Preparing for and leading enterprise agreement negotiations with the union E2E
• Developing and implementing an employee relations strategy across national & APAC markets
• Acting as a subject matter expert and working with internal and external stakeholders towards best practice employee relations practice and solutions
• Providing advice to internal stakeholders on policies, compliance and emerging ER trends
• Acting as the escalation point on all complex ER matters including case management, terminations & performance management
• Coaching and supporting the People & Talent team and management stakeholders to achieve pragmatic employee relations solutions, including by way of proactive learning and development.
• Managing workplace litigation matters, including liaising with external advisors, collating information and preparing necessary documents
• Mitigating business risk by keeping abreast of regulatory requirements and ensuring compliance in markets the business operates, with a specific focus on the APAC region.
• Identifying ongoing opportunities to support the organisation in delivering superior employee relations outcomes

About you

• Passionate about continuous improvement from an ER perspective
• Extensive experience in leading enterprise bargaining conversations
• In-depth knowledge of employment laws, regulations, and industry best practices
• Ability to maintain confidentiality and handle sensitive information with discretion
• Excellent problem-solving and conflict resolution skills
• Proactive approach to identifying and addressing potential employee relations issues

Job ID: 1201314