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The Future of Work Isn’t About Location - It’s About Trust

The Future of Work Isn’t About Location - It’s About Trust

Victoria's proposed "right to work from home" legislation has sparked plenty of debate. But beneath the headlines lies a bigger question: have leadership, workplace culture and business practices evolved quickly enough to meet the expectations of today's workforce?

Victoria's proposed "right to work from home" legislation has sparked plenty of debate. But beneath the headlines lies a bigger question: have leadership, workplace culture and business practices evolved quickly enough to meet the expectations of today's workforce?

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Victoria’s proposed “right to work from home” legislation has sparked one of the most emotionally charged workplace debates we’ve seen in years. But I think the intensity of the reaction reveals something much bigger happening beneath the surface. This isn’t really about working from home - it’s about whether leadership, cities and workplace systems have evolved fast enough for the modern workforce.

The Victorian Government is proposing laws that would give eligible employees the legal right to work remotely up to two days per week if their role can reasonably be performed from home. Unsurprisingly, the response from some business groups has been immediate and fierce. Concerns around productivity, collaboration, accountability and Melbourne’s struggling CBD economy have dominated the conversation.

And to be fair - some of those concerns are valid.

Because while hybrid work has clearly delivered benefits for many employees, pretending there haven’t also been trade-offs would be disingenuous.

A lot of leaders are quietly asking questions they don’t feel comfortable saying publicly.

Are younger employees missing out on mentorship? Has innovation slowed in some businesses? Are relationships becoming more transactional? Are companies losing the spontaneous collaboration that happens when people physically work together?

And perhaps the biggest question of all: what happens to workplace culture when people stop experiencing work together?

These aren’t irrational concerns.

Some organisations absolutely have seen challenges emerge under fully flexible models. New starters can struggle to integrate. Junior employees often learn through observation, not scheduled Teams calls. Teams can become operationally efficient while simultaneously becoming emotionally disconnected. There’s also a broader economic reality sitting behind this debate that people don’t talk about enough. Melbourne’s CBD was built around office workers. Retail, hospitality, transport networks and commercial property markets all rely heavily on daily commuter activity. Reduced office attendance doesn’t just impact landlords - it impacts cafes, small businesses and entire city ecosystems.

But here’s where the debate becomes more complicated.

Despite all of those concerns, the workforce itself has fundamentally changed.

According to the Victorian Government, more than one-third of Australians now work from home regularly, while over 60% of professionals work remotely in some capacity. Workers are reportedly saving an average of $110 per week in commuting and related costs, while Victorians are gaining back more than three hours a week that would otherwise be spent travelling.

That’s no longer a temporary pandemic behaviour.

That’s a permanent reset in employee expectations.

And for many people, flexibility isn’t simply a preference anymore - it’s become part of how they sustainably manage life and work.

Parents balancing childcare. Carers supporting ageing family members. Employees managing burnout. Workers priced out of living close to the CBD.

For these groups, flexibility often translates directly into workforce participation and wellbeing.

At the same time, businesses are under pressure too.

Leaders are trying to maintain culture, productivity and commercial performance while navigating one of the biggest workplace transformations in decades. Many organisations built management structures around physical visibility because, historically, that was how performance was measured.

Hybrid work disrupted that model almost overnight.

And perhaps that’s why this conversation has become so polarising.

Because underneath it all is a much deeper tension:

Are we measuring outcomes… or presence?

If someone delivers exceptional work remotely, does physical attendance still matter in the same way it once did?

And if organisations are demanding people return to offices primarily because “that’s how it’s always been done,” employees are increasingly questioning whether that’s a leadership decision - or simply institutional habit.

Personally, I don’t think the future is fully remote.

But I also don’t think forcing attendance is the answer.

The organisations that will thrive over the next decade will probably be the ones that stop treating flexibility and culture as competing forces.

Instead, they’ll intentionally design both.

They’ll create workplaces people genuinely want to be part of - not environments people feel compelled to attend because of policy.

Because ultimately, this debate isn’t really about where people work.

It’s about what modern leadership looks like in a world where employees now value flexibility almost as highly as salary.

And whether organisations are willing to adapt to that reality - or continue fighting against it.

Curious where others stand on this.

Is legislating flexible work a smart evolution of modern employment - or does it risk creating long-term cultural and economic consequences we haven’t fully thought through yet?

Izzy Holborow Manager - Talent smiling in white top on light blue backdrop, Samuels Donegan Australia.
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Izzy Holborow

Manager - Talent

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Australian Aboriginal flag with black and red halves and a yellow circle, shown by Samuels Donegan

Samuels Donegan acknowledges the Traditional Owners of the land where we work and live and pay our respects to Elders past and present.