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What happens between “we really like them!” and making an offer?

What happens between “we really like them!” and making an offer?

What happens between finding a candidate you like and making a job offer? Explore the gap between a positive interview and the next step in hiring.

What happens between finding a candidate you like and making a job offer? Explore the gap between a positive interview and the next step in hiring.

a man sitting at a desk talking to a woman

In recruitment, there is often more happening behind the scenes than a shortlist landing in an inbox and an offer going out.

Interviews need to be booked. Candidates need to be briefed and prepared. Feedback needs to be gathered, decision-makers aligned and approvals confirmed.

There is a lot of work between finding someone you like and securing them for your team. And sometimes, that is where a hiring process loses momentum.

The cost of this can be losing top talent.

Where the delays start

Some delays are unavoidable. Budgets change, structures shift and hiring managers get sick. Even a well-planned process can hit an unexpected hurdle.

But there are also gaps that can be reduced.

Of course, a prompt placement is something a recruiter would never say no to. But the benefit goes well beyond us. Maintaining momentum gives your organisation a stronger chance of securing the candidate you want.

Because while your process is moving, so are theirs.

First round, second round… and one more meeting!

A process can look straightforward at the start.

It takes three days to arrange the first interview, which is booked for another two days later.

The feedback is positive, but a key stakeholder missed the interview and would like to meet the candidate. Fair enough. That meeting is booked for the following office day.

Then, after the second round, the CPO asks for a final conversation.

Each step makes sense in isolation. Together, they can turn a straightforward process into two weeks of interviews and waiting.

Meanwhile, another organisation has met the same candidate twice in one week and made an offer.

Two weeks may have used to be the norm for an interview process, but times are changing and the market is too. This means increasing speed once you have set your sights on your ‘dream’ candidate is important!

Your role might still be their preference. But they now have a confirmed opportunity in front of them and another that is “coming any day now”.

That is a tricky position to ask someone to sit in.

What recruiters can influence

At the briefing stage, we ask how many interviews there will be, who needs to meet the candidate and how quickly the organisation can move.

Those conversations help us set expectations and flag potential bottlenecks early.

Throughout the process, we stay in touch with our candidates through calls, texts and sometimes a coffee. We ask about other interviews, understand where your role sits among their options and share updates to keep them engaged.

That rapport matters. So does honest communication.

But keeping someone engaged has its limits when we cannot give them clarity on a decision.

We can help to explain the timing and risk, but putting an offer on hold is a hard thing to request a candidate to do, and doesn't always have their best interest in mind.

When caution starts costing you

A candidate who has impressed your team may be making the same impression elsewhere.

Taking time to assess someone properly is reasonable- the question is whether each additional step gives you information you need to make the decision.

Before adding another interview, it is worth asking: what do we still need to learn, who needs to be involved, and could we have covered this earlier?

Agreeing on the process upfront, setting aside interview time and being clear about who approves the offer can make a meaningful difference.

Your interview process gives candidates an early impression of what working for you might feel like.

Clear communication, coordinated decisions and follow-through can build confidence in your organisation before someone even joins.

“We really like them” is encouraging feedback. What happens next is what helps secure them.

Emma O'Sullivan Talent Partner smiling in a light blue top on a purple backdrop, Samuels Donegan Australia.
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Emma O'Sullivan

Talent Partner

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Samuels Donegan acknowledges the Traditional Owners of the land where we work and live and pay our respects to Elders past and present.

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Australian Aboriginal flag with black and red halves and a yellow circle, shown by Samuels Donegan

Samuels Donegan acknowledges the Traditional Owners of the land where we work and live and pay our respects to Elders past and present.